New to OrdainIT themes? Start here. Our documentation covers installation, demo import, theme settings and common questions.
View DocsAlready a customer? Open a support ticket with your purchase code and we will reply within 1 business day.
Submit a TicketBest for beginners. Watch step-by-step setup and customization videos on the OrdainIT YouTube channel.
Watch NowOpen a ticket on our Support Tickets page. Include your purchase code, a short description of the problem and screenshots if possible. This helps us solve it faster.
You do not need a ticket for this. Open Appearance, Themes in your WordPress dashboard. When a new version is available, your OrdainIT theme shows New version available. Click Update now. Every OrdainIT license includes lifetime free updates. Read the full update steps in the FAQ.
We reply to support tickets within 1 business day.
Questions about theme features, help with installation, demo import and theme settings, and fixes for bugs in our themes and templates.
Custom design or development, third-party plugins that are not bundled with the theme, and hosting or server problems. You can order these as a WordPress service.
Yes. Every OrdainIT WordPress theme includes free installation and demo setup with our Launch Assurance.
Yes. For quick questions, message us on WhatsApp: +880 1516-170380. For technical issues, a support ticket is the fastest way to get help.
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