Open a ticket on our Support Tickets page. Include your purchase code, a short description of the problem and screenshots if possible. This helps us solve it faster.
We reply to support tickets within 1 business day.
Questions about theme features, help with installation, demo import and theme settings, and fixes for bugs in our themes and templates.
Custom design or development, third-party plugins that are not bundled with the theme, and hosting or server problems. You can order these as a WordPress service.
Yes. Every OrdainIT WordPress theme includes free installation and demo setup with our Launch Assurance.
Yes. For quick questions, message us on WhatsApp: +880 1516-170380. For technical issues, a support ticket is the fastest way to get help.