FAQ’s

OrdainIT FAQ: Frequently Asked Questions

We design and build our own WordPress themes, HTML, React, Next.js and Figma website templates. We also offer fixed-price WordPress services such as theme setup, speed optimization, migration and maintenance.

You can buy directly on ordainit.com or on ThemeForest, where we have sold 1,300+ products since 2021 with a 4.48/5 author rating.

Yes. Every OrdainIT WordPress theme includes free Launch Assurance: we install the theme, import the demo, activate the included plugins and check the basic setup for you.

Yes. Every OrdainIT product comes with lifetime free updates.

Yes. You can request a full refund within 7 days of purchase. Read our Refund Policy for details.

No. Themes and templates are a one-time payment. Some services, like the Care & Maintenance Plan or Theme Support, cover a fixed period such as 6 or 12 months.

Most OrdainIT WordPress themes are built with Elementor and work with the free version. The plugins each theme needs are listed on its product page.

Only the plugins listed for your theme. They are installed and activated during setup, and with our free installation we do it for you.

Updates are tested before release. Keep your customizations in a child theme and take a backup before updating. If something goes wrong, our Emergency WordPress Repair service can help.

Open a ticket on our Support Tickets page with your purchase code or order number. We reply within 1 business day.

For ThemeForest purchases, follow Envato’s guide. For purchases on ordainit.com, use your order number.

Yes. Browse our WordPress services or contact us for a free, no-obligation quote. We reply to custom requests within 12 hours.

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