{"id":3817,"date":"2025-01-01T12:29:11","date_gmt":"2025-01-01T12:29:11","guid":{"rendered":"https:\/\/ordainit.com\/wp-theme\/saasty\/?page_id=3817"},"modified":"2025-02-06T11:15:48","modified_gmt":"2025-02-06T11:15:48","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/ordainit.com\/wp-theme\/sassty\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3817\" class=\"elementor elementor-3817\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"container elementor-element elementor-element-9315f96 e-flex e-con-boxed e-con e-parent\" data-id=\"9315f96\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-6d685c1 e-con-full e-flex e-con e-child\" data-id=\"6d685c1\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-3d415b8 elementor-widget elementor-widget-heading\" data-id=\"3d415b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Eligibility for Refund\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-d5b3add elementor-widget elementor-widget-html\" data-id=\"d5b3add\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nRefunds are available for products returned within Saasty days of purchase, provided they are in their original condition, unused, and in the original packaging.\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nDigital products or services may be non-refundable unless otherwise specified at the time of purchase.\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nItems marked as \"Final Sale\" or \"Non-Refundable\" are not eligible for a refund.\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-0e996b1 e-con-full e-flex e-con e-child\" data-id=\"0e996b1\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-f1c5955 elementor-widget elementor-widget-heading\" data-id=\"f1c5955\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Process\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-9add10c elementor-widget elementor-widget-html\" data-id=\"9add10c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\ninitiate a refund, contact our customer service team at [email\/contact info] with your order details.\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nOnce your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the item was damaged\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nUpon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-d994644 e-con-full e-flex e-con e-child\" data-id=\"d994644\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-88c3b17 elementor-widget elementor-widget-heading\" data-id=\"88c3b17\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Method\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-28c48ef elementor-widget elementor-widget-html\" data-id=\"28c48ef\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nApproved refunds will be processed using the original payment method. It may take up to Saasty business days for the funds to appear in your account, depending.\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nOnce your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-f9f3872 e-con-full e-flex e-con e-child\" data-id=\"f9f3872\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-83b2ac7 elementor-widget elementor-widget-heading\" data-id=\"83b2ac7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchanges\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-58d55c4 elementor-widget elementor-widget-html\" data-id=\"58d55c4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nWe do not offer direct exchanges. To exchange an item, return the original product for a refund and place a new order for the desired item.\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-0ffcba5 e-con-full e-flex e-con e-child\" data-id=\"0ffcba5\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-6562e62 elementor-widget elementor-widget-heading\" data-id=\"6562e62\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Late or Missing Refunds\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-cce2ef4 elementor-widget elementor-widget-html\" data-id=\"cce2ef4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nIf you haven\u2019t received a refund after the expected processing time, first check with your bank or credit card provider. If you\u2019ve done this and still have not received your refund, please contact us at contact@infogmail.com.  +017845215331\r\n<\/span>\r\n<\/li>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nIf you receive a damaged or defective product, please contact us immediately at contact@infogmail.com.  +017845215331 We will arrange for a replacement or refund, including covering the return shipping costs.\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-cac1c13 e-con-full e-flex e-con e-child\" data-id=\"cac1c13\" data-element_type=\"container\">\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-15c7b28 elementor-widget elementor-widget-heading\" data-id=\"15c7b28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">International Orders\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-fade-from=\"none\" class=\"none elementor-element elementor-element-0a1e39a elementor-widget elementor-widget-html\" data-id=\"0a1e39a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"it-refund-list-box\">\r\n<ul>\r\n<li>\r\n<span>\r\n<svg width=\"20\" height=\"18\" viewBox=\"0 0 20 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.30694 13.4462C7.96983 10.8898 14.086 4.30982 19.158 0.891463C19.3734 0.746285 19.6167 1.03126 19.4381 1.21988C14.6195 6.30854 9.46907 12.0644 6.51107 17.0416C6.42867 17.1802 6.22975 17.1851 6.14365 17.0487C4.65515 14.6909 3.37852 11.3018 0.642181 10.2632C0.438902 10.1861 0.458439 9.89867 0.669817 9.84774C3.29208 9.21593 4.52082 11.4586 6.30694 13.4459V13.4462Z\" fill=\"#189C84\"><\/path>\r\n<\/svg>\r\nRefunds for international orders will be processed according to the same policies, but additional shipping costs, customs fees, or duties may not be refundable\r\n<\/span>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Eligibility for Refund Refunds are available for products returned within Saasty days of purchase, provided they are in their original condition, unused, and in the original packaging. Digital products or services may be non-refundable unless otherwise specified at the time of purchase. Items marked as &#8220;Final Sale&#8221; or &#8220;Non-Refundable&#8221; are not eligible for a refund. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3817","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/pages\/3817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/comments?post=3817"}],"version-history":[{"count":0,"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/pages\/3817\/revisions"}],"wp:attachment":[{"href":"https:\/\/ordainit.com\/wp-theme\/sassty\/wp-json\/wp\/v2\/media?parent=3817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}